Returns & Exchanges Policy
At NAYOMI-UAE, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return them within 14 days of delivery provided they are in their original condition with tags attached.
Initiate Your Return
Log in to your NAYOMI-UAE account, navigate to your order history, and select the items you wish to return to receive a return authorization.
Pack Your Items
Securely place the items in their original packaging, ensuring all labels, hygiene seals, and tags are intact to qualify for a full refund.
Hand Over to Courier
Our partner courier will contact you within 48 hours to schedule a convenient pickup time from your registered delivery address.
Receive Your Refund
Once our quality team inspects the returned items, your refund will be processed to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing